Level 3

BUSINESS ADMINISTRATOR

Level 3

TEAM LEADER SUPERVISOR

Level 3

CUSTOMER SERVICE SPECIALIST

Level 5

OPERATIONS / DEPARTMENT MANAGER

Level 2

CUSTOMER SERVICE PRACTITIONER

UNLOCK YOUR POTENTIAL

“Functional skills are practical skills in English, mathematics and information and communication technology (ICT) that allow individuals to operate confidently, effectively and independently in life and work.”
DEPARTMENT OF WORK & PENSIONS

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EXPLORE THE CENTRE

Take a look at our fully equipped training and skills centre here at the heart of East London.

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